The terms of this Policy are without prejudice to any contractual terms you may enter into with us, which shall prevail over the terms of this Policy.
1. Pledge on Privacy
CALADORF does not collect and process Data except when voluntarily provided by you. We ensure compliance by our staff with strict standards of security and confidentiality and in processing your Data we pledge to fully comply with Portuguese standards of privacy protection.
2. Intended Use of Data
CALADORF collects and processes Data only for specific and limited purposes which we inform you about when you wish to use certain services. For example, we may collect and use Data to provide you with our products, to bill you for products you request, to market products we believe might be of interest to you, to receive news releases or to communicate with you. In addition, we may use your Data to evaluate the effectiveness of and improve our services to our visitors and customers, for our own internal statistics to evaluate customer interests as well as purchasing and other trends among customers and to better determine product development and marketing strategies. By submitting your Data, you expressly consent to such use. CALADORF keeps your Data only for as long as is reasonably needed for such purposes and in accordance with any applicable legal or ethical reporting or document retention requirements.
Most of our services do not require any form of registration, thereby allowing you to visit our website without telling us who you are.
However, to order our products you may be required to register in the website of a third party company to which CALADORF has contracted check-out services (eg. final selection, payment and shipment) for CALDORF’s products available at www.caladorf.com. In that case, please refer to the privacy policies and terms and conditions available at the website of such third party, which shall apply.
3. Non Disclosure of Information
CALADORF shall never sell, rent, share or otherwise distribute or make available your Data to third parties, except when required to do so for legal or regulatory purposes. However, Data may occasionally be transferred to third parties, who act for or on behalf of CALADORF, for further processing in accordance with the purposes for which your Data were originally collected, in particular in what regards to shipment and payment of our products.
4. Right of Access
You have the right to access and update your Data or to require their deletion. We endeavour to ensure that your Data are up to date, accurate and complete. If you wish to access, correct or delete your Data held by us, please contact CALADORF.
5. Security / Confidentiality
We undertake to take all reasonable steps in order not to allow your Data to be seen by third parties other than those who act for or on behalf of CALADORF and have agreed to treat your Data confidential and secure.
Although we have tried to create a secure, reliable and trustworthy website for our visitors, please be aware that the Internet is generally not regarded as a complete secure environment, and that therefore the confidentiality of the Data provided by you or material transmitted via our website or by e-mail cannot be guaranteed by CALADORF. Thus, we can not be responsible or liable for the security of your Data whilst in transit via the Internet to us.
6. Data Transfer Abroad
In the context of its activity, CALADORF may be required to transfer your Data to third parties located outside the Portuguese territory, in particular for the purposes of shipping of ordered products. By submitting your Data, you expressly agree to the possible transfer to third parties located or established outside the Portuguese territory for the exclusive purposes of executing your orders and completing the sale of our products.
7. Anonymous Data
Most of the information we collect from our website is anonymous information. When you visit our website, we do not collect any personal Data from you unless specifically, voluntarily and knowingly provided by you.
Anonymous information is processed by CALADORF to help improve the content of our website, to customize our website for our visitors and to learn more about them and how they use our website. In doing so, CALADORF may use tracking technology (“cookies”) to gather anonymous information, such as browser type, operating systems and the date and time of access. “Cookies” by themselves cannot be used to discover the identity of the user. A “cookie” is a small piece of information which is sent to your browser and stored on your computer hard drive.
CALADORF does not conduct “spamming”. Spamming is defined as sending unsolicited e-mails, usually of commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have declined to receive such communications. On the contrary, where we believe that one of our products is of importance to you, we inform you by e-mail whilst giving you the choice of opting out of such service.
9. Links to other websites
As a service to our visitors, our website may provide hyperlinks to other websites that are not operated or controlled by CALADORF. Therefore, CALADORF cannot be responsible or liable for the content of such websites or the privacy practices of such other parties. Please note that these privacy practices may differ from our Policy. We encourage you to review and understand their privacy practices before providing them with personal information.
10. Contact CALADORF
Should you have any queries or complaints about our compliance with this Policy, or if you wish to make any recommendations or comments to improve the quality of our Policy, please contact CALADORF by email through our "Contact us" form. We can assure you that we do our best efforts to constantly improve the protection and security of the Data you provide to us.
Updated: October 2011