Terms and Conditions
General Terms and Conditions
1.1 Your access and use of the website www.caladorf.com (“Website”) of CALADORF LDA. (“CALADORF”) are governed by the present terms and conditions (the “Terms and Conditions”). By accessing, browsing and using our Website you acknowledge that you have read, understood and accepted, without reserve, these Terms and Conditions, as modified from time to time by us.
1.2 If we decide to modify our Terms and Conditions, we will post a new dated version on our Website. Therefore, we invite you to consult these Terms and Conditions from time to time in order to familiarize yourself with any changes.
2. Copyright and Intellectual Property
2.1 The content of our Website and namely but not exclusively the texts, marks, logos, diagrams, photographs, videos, sounds, music, layout, designs, know-how, technologies, products, and processes are the property of CALDORF or are used with the authorization of the owners, and accordingly are protected by copyright, trademarks, patents and all other intellectual or industrial property rights which exist under applicable law.
2.2 Except as provided in Section 3 hereinafter, nothing contained on our Website shall be interpreted or construed as granting you a license or a right to use any such content of our Website.
3. Use of the Websites
3.1 You may download, display or print the content of our Website solely for personal, non-commercial use, thereby retaining and reproducing each and every copyright notice or other proprietary rights notice contained in any information or other material you download. Any other use, including the reproduction, modification, distribution, transmission, or broadcast of the content of the Website, in whole or in part and by any means, is strictly prohibited, except upon prior written consent of CALADORF.
3.2 CALADORF neither warrants nor represents that your use of any content displayed on its Websites will not infringe rights of third parties.
4. Information Deemed Non-Confidential
4.2 Any other information or material communicated to CALADORF through the Internet, by electronic mail or otherwise, including any data, questions, comments, suggestions, ideas, graphics or the like, are and will be treated as non-confidential and non-proprietary.
5. Disclaimer of Warranties
5.1 Without prejudice to sections 6 hereinafter, any material, information and all that you find on the Website are furnished to you “as is”, in function of their availability.
5.2 CALADORF does not guarantee that the Website or its content will correspond to your expectations, will not be interrupted, timely, secure and free of error.
6. Limitation of Liability
6.1 You access, use, browse and navigate on our Website at your own risk and peril.
6.2 YOU RECOGNISE AND ACCEPT THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE REGULATIONS, CALADORF NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE WEBSITE, MAY BE HELD LIABLE FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, ANY INJURY TO REPUTATION, COSTS, LOSSES, DECREASE IN TURNOVER OR PROFITS OR LIABILITIES OF ANY NATURE WHATSOEVER (EVEN IF THE ADVENT OF SUCH DAMAGE WAS KNOWN OR COULD HAVE BEEN KNOWN BY CALADORF), CAPABLE OF ARISING FROM YOUR ACCESS TO, OR USE OF, OR ON THE CONTRARY THE IMPOSSIBILITY TO USE, THE WEBSITES OR THEIR CONTENT.
6.3 ALL MATERIALS WHICH ARE DOWNLOADED OR OBTAINED BY ANY OTHER MANNER DURING THE USE OF OUR WEBSITE ARE AT YOUR OWN RISK AND PERIL. CALADORF assumes no liability for any damage or virus which could affect your computer equipment or other property by reason of your access to, use or downloading of any material from its Website or for any illegal intrusion or intervention in the IT systems.
6.4 CALADORF reserves the right to interrupt or discontinue any or all of the functionality of its Website. CALADORF accepts no responsibility or liability whatsoever for any interruption or discontinuance of any or all functionality of its Website resulting from actions or omissions of CALADORF or any third party.
7. Change of Information
The content of our Website may contain inaccuracies or errors. CALADORF reserves the right to make changes, corrections and/or improvements to such content any time without prior notice but does not assume any responsibility to do so.
8. Availability of Products / Services
A reference to a CALADORF product on the Website does not imply that such product is or will be available necessarily when your order is received by CALADORF.
9.1 As a service to our visitors, our Website may contain hypertext links leading to other website that are not operated or controlled by CALADORF. CALADORF shall not be considered as responsible for these sites and declines all responsibility and liability in relation to their content, legality, accuracy or functions.
9.2 The creation of any hyperlink to our Website is prohibited without prior written consent of CALADORF.
10.1 The present Terms and Conditions embody the entire agreement concluded between CALADORF and yourself concerning the access and the use of the Website and its content. Any other terms or conditions issued by CALADORF and governing its relations with you, in particular relating to any purchase of product, shall supplement in the Purchase Terms and Conditions.
10.2 In the event that any provision of the Terms and Conditions is considered to be illegal by law or regulation, existing or future, or by a court ruling, then such provision shall be considered as stricken, all other provisions of the Terms and Conditions maintaining full force and effect between yourself and CALADORF.
10.3 The headings of the provisions of the Terms and Conditions are for convenience alone and shall not alter or modify the terms and conditions in any manner.
Purchase Terms and Conditions
1. Applicability of the Purchase Terms and Conditions
1.1 Each order made to CALADORF LDA. (“CALADORF”) through the website www.caladorf.com shall be ruled by the present Purchase Terms and Conditions which shall exclude the application of all other terms and conditions. By ordering a product of CALADORF through the website www.caladorf.com you acknowledge to have read, understood and accepted, without limitations, the present Purchase Terms and Conditions.
1.3 CALADORF reserves the right to, at any time, amend an change the present Purchase Terms and Conditions, by posting a new dated version of such Purchase Terms and Conditions on our website. By placing an order after CALADORF posted a new version of its Purchase Terms and Conditions, you agree to be bound by that updated version.
2.1 By placing an order through this website, you make an offer to purchase the products you have selected under these Purchase Terms and Conditions.
2.2 Orders you place with CALADORF on our website www.caladorf.com are subject to minimum and maximum quantity limitations.
2.3 CALADORF offers its products on the website www.caladorf.com within the limits of its available stocks.
3. Order Confirmations
3.1 The order you place on the website www.caladorf.com will not constitute a binding contract unless and until CALADORF (or any other intermediary company used by CALADORF for the purpose of check-out, payment and shipment of products) transmits a confirmation by e-mail.
3.2 CALAFORF reserves the discretionary right to refuse orders, notably in relation to creditworthiness or unpaid invoices.
4.1 The check-out of CALDORF’s products available at www.caladorf.com (which includes the final selection, payment and delivery) shall be performed directly by CALADORF at the website www.caladorf.com or by a third party, contracted by CALADORF for such purposes and duly identified in the website www.caladorf.com at the “Check-Out” section.
4.2. Check-out performed by a third party, contracted by CALADORF for such purposes and duly identified in the website www.caladorf.com at the “Check-Out” section, shall be subject and ruled by the terms and conditions approved and practiced by such third parties.
4.2 All the necessary information regarding the check-out procedure will be available at the “Check-Out” section of the website www.caladorf.com.
5.1 The prices payable for the products displayed at the “Collection” section of the website www.caladorf.com are inclusive of Portuguese VAT.
5.2 The prices payable for the products displayed at the “Collection” section of the website www.caladorf.com do not include (i) delivery charges due to CALADORF or to any third party contracted by CALADORF to deliver the products to you nor (ii) any custom duties due.
5.3 The final and effective price of the items you purchase, including VAT (if applicable) and delivery charges, shall be displayed in the ordering procedure and prior to the validation of your order.
6. Value Added Tax
6.1 As referred in 5.1 above, the prices payable for the products displayed at the “Collection” section of the website www.caladorf.com are inclusive of Portuguese at the appropriate rate.
6.2 However, in some specific circumstances, the sale the products of CALADORF may not be liable to Portuguese VAT provided that the legal requirements foreseen in Portuguese VAT rules apply.
7. Customs Duties
7.1 When ordering products for international delivery to countries other than those where CALADORF originates its shipments, you are the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
7.2 You may be subject to import duties and taxes that are levied once the merchandise reaches your country. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.
8.1 All orders confirmed by CALADORF will be delivered to the delivery address you specify when placing your order.
8.2 Delivery times will depend on the delivery address.
9. Verification of Merchandise
9.1 It is your responsibility to verify the quantity and condition of the merchandise upon delivery.
9.2 In case you observe damage or missing items, you must notify and file claim with the carrier and inform CALADORF within 7 days after the delivery.
10.1 You have the right to return any product that does not suit you within 15 days after receipt of the order.
10.2 CALADORF will only accept returns of products in their original condition and packaging accompanied by the invoice.
10.3 When returns are properly completed, CALADORF shall reimburse the price of the returned product within a maximum of 30 days upon reception of the returned product. The return postage will be at your charge and delivery charges shall not be reimbursed by CALADORF.
11. Invoicing and Payment (Check-out by CALADORF)
11.1 Invoices are sent after delivery of the products and are fully payable within thirty days.
11.2 Payment shall be performed by bank transfer to the account indicated in the invoice issued by CALADORF.
12. Late Payment (Check-out by CALADORF)
12.1 In the event of late payment, you will be charged interest on the outstanding balance as well as any administrative and legal collection costs.
12.2 CALADORF reserves the right to refuse any new order until full payment of any overdue balance.
13. Invoicing and Payment (Check-out by third parties)
13.1 Invoicing and payment of CALADORF products check-out by third parties contracted by CALADORF for such purposes in accordance with 4.1 above shall be subject to the terms and conditions approved and practiced by such third parties which shall be available at the check-out procedure.
14.1 The products of CALADORF available at the website www.caladorf.com are guaranteed by CALADORF pursuant to the specific terms and conditions listed in the original product documentation.
14.2 Please consult your product documentation for detailed information on the warranty, which is without prejudice to any of your imperative statutory legal rights.
15. After-Sales Service
15.1 If you encounter any problems or have any questions concerning the after-sales service of your product, please contact CALADORF by e-mail through our "contact us" form for advice and assistance.
16. Limitation of Liability
16.1 The photographs and texts illustrating and describing the products on the website www.caladorf.com are non-contractual and for information purposes alone. CALADORF shall not be liable in case of errors or omissions in the photographs or texts displayed on this website.
16.2 For international deliveries to countries other than Portugal, CALADORF shall have no liability if the products do not comply with the laws and regulations of the country of delivery.
16.3 Without limiting the scope of these Purchase Terms and Conditions, no claim of any kind, whether as to products delivered or non-delivery of products, or otherwise, shall be greater in amount than the purchase price of the products in respect of which damages are claimed. IN NO EVENT SHALL CALADORF BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE (EVEN IF THE ADVENT OF SUCH DAMAGE WAS KNOWN OR COULD HAVE BEEN KNOW BY CALADORF), CAPABLE OF ARISING IN CONNECTION WITH ITS PRODUCTS, THEIR USE, SALE OR THE WEBSITE WWW.CALADORF.COM.
17. Force Majeure
17.1 CALADORF will make every reasonable effort to fulfill its obligations. However, CALARDORF cannot be held responsible for delays or failure to deliver caused by circumstances beyond its reasonable control. Such circumstances include strikes, wars, natural catastrophes or any others that make impracticable the production, transportation or delivery of products.
17.2 In the event of delay, CALADORF will perform its obligations as soon as reasonably possible, and it reserves the right to allocate any remaining product supply among customers in a fair and reasonable manner.
18. Applicable Law and Forum
18.1 The present Purchase Terms and Conditions are governed by the Portuguese law.
18.2 All conflicts arising from the purchase and sale of CALADORF’s products shall be submitted to the courts and tribunals of the city of Lisbon (Portugal) with express exclusion of any other forum.